Useful Contacts and Other Information

Emergency Contacts

At the close of business all Council phone numbers are diverted to an after hours emergency service. There is no need to dial a different number.

Where the emergency relates to a Council service or infrastructure, the relevant council officers will be advised immediately. All non urgent council matters will be referred on for action the next working day.

Note: Emergencies should be referred to the relevant authority.

In an emergency the following contacts should be used as your first point of call.

Information Contact Details
Emergency Assistance TRIPLE ZERO (000)  or 106 (for hearing or speech impaired)
Latest warnings and advice Local ABC radio  100.1FM or 855AM
Weather Bureau of Meteorology Phone: 3239 8700
Loss of power or fallen power lines Ergon Energy Phone: 13 22 96
Road Closures Main Roads / RACQ Phone: 1300 130 595
River / creek heights & water levels Bureau of Meteorology Burnett River Queensland
Storm and water damage State Emergency Services (SES) Phone: 132 500


Other Disaster Information

North Burnett Regional Council
Phone 1300 696 272

Get Ready Queensland

Bureau of Meteorology

Phone 1300 659 219

Department of Transport and Main Roads

Phone 13 19 40
Traffic & Travel Info – Planning ahead


Phone 1300 130 595
Road Conditions Report –

Queensland Police Service


North Burnett Police Stations

Biggenden – 3 Edward Street

Eidsvold – 17 Moreton Street

Gayndah – 13 Pineapple Street

Monto – 1 Lyell Street

Mount Perry – Heusman Street

Mundubbera – 22 Bouverie Street


The Early Warning Network

Harden Up

Queensland Fire and Emergency Services

ABC Emergency
Frequency 100.1FM

Department of Agriculture and Fisheries

Emergency Management Australia

Ergon Energy
Phone 13 16 70

Geoscience Australia

Lifeline Phone

13 11 14

Queensland Alert

Queensland Ambulance Service

Queensland Health

North Burnett Hospitals

Biggenden – 57-67 Alice Street – 4127 6400

Eidsvold – Eidsvold-Theodore Road – 4165 7100

Gayndah – 69 Warton Street – 4161 3500

Monto – 35 Flinders Street – 4166 9300

Mount Perry – 150 Heusmann Street – 4156 3200

Mundubbera – 96 Leichhardt Street – 4165 5200

Queensland Premier’s Disaster Recovery

Queensland Rural Fire Service

Red Cross

Phone 1300 554 419


Phone 1300 363 736 Lost and Found Services

Volunteering Queensland

Phone 5443 8256

Faults & Damage Phone 132 203


School Closures

State Emergency Service
Phone 132 500

Biggenden – 3 Edward Street

Eidsvold – Hodgkinson Street

Gayndah – 8 Pineapple Street

Monto – 27 Luthje Street

Mount Perry – Railway Street

Mundubbera – 22 Bouverie Street


Sentinel Hot Spots
Useful Apps
Triple Zero Kids Challenge
Self Recovery App
RACQ Mobile Services App
Policelink App
The Early Warning Network
Safety Alert Mate
North Burnett Region Disaster Management Plan

The North Burnett Region Disaster Management Plan forms the basis and guidelines for the Prevention, Preparedness, Response and Recovery activities of the joint agencies within the North Burnett Region.  The Plan is used when responding to a disaster that has impacted or has the potential to seriously impact upon the communities and infrastructure in the regional area.

Whilst as a community we may not be able to prevent disasters from occurring, we can prepare our community and enhance its resilience to the adverse impact of any threat. The Plan comprises two parts: a Main Plan with support plans for each of the six major towns in the North Burnett; and a Disaster Operating Manual comprising a number of Sub Plans and Operational Checklists.

Hard copies of the document are available to view at Council’s Customer Service Centres.


Main Plan
Biggenden Disaster Support Group Plan
Eidsvold Disaster Support Group Plan
Gayndah Disaster Support Group Plan
Monto Disaster Support Group Plan
Mt Perry Disaster Support Group Plan
Mundubbera Disaster Support Group Plan


Sub Plan 1 – Business and Governance
Sub Plan 2 – Activation and Coordination
Sub Plan 3 – Community Disaster Education and Awareness
Sub Plan 4 – Public Information and Warnings
Sub Plan 5 – Evacuation and Evacuation Centre Management
Sub Plan 6 – Public Health
Sub Plan 7 – Resupply Plan
Sub Plan 8 – Impact Assessment
Sub Plan 9 – Recovery Plan
Sub Plan 10 – Bushfire Management and Response
Sub Plan 11 – Pandemic Management and Response
Sub Plan 12 – Dam Failure
Sub Plan 13 – Emergency Animal and Plant Disease
Sub Plan 14 – Terrorism
Risk Assessment
Risk Register


North Burnett Regional Council Disaster Management Plan 2016
Flood Mitigation Study
Get Ready North Burnett Guide
Other Languages

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