Useful Contacts and Other Information
Emergency Contacts
At the close of business all Council phone numbers are diverted to an after hours emergency service. There is no need to dial a different number.
Where the emergency relates to a Council service or infrastructure, the relevant council officers will be advised immediately. All non urgent council matters will be referred on for action the next working day.
Note: Emergencies should be referred to the relevant authority.
In an emergency the following contacts should be used as your first point of call.
| Information | Contact | Details | |
| Emergency Assistance | TRIPLE ZERO (000) or 106 (for hearing or speech impaired) | ||
| Latest warnings and advice | Local ABC radio | www.abc.net.au/emergency 100.1FM or 855AM | |
| Weather | Bureau of Meteorology | Phone: 3239 8700 www.bom.gov.au | |
| Loss of power or fallen power lines | Ergon Energy | Phone: 13 22 96 | |
| Road Closures | Main Roads / RACQ | www.131940.qld.gov.au Phone: 1300 130 595 | |
| River / creek heights & water levels | Bureau of Meteorology | www.bom.gov.au Burnett River Queensland | |
| Storm and water damage | State Emergency Services (SES) | Phone: 132 500 |
Other Disaster Information
North Burnett Regional Councilwww.northburnett.qld.gov.au |
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Get Ready Queensland |
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Bureau of MeteorologyPhone 1300 659 219 |
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Department of Transport and Main RoadsPhone 13 19 40 |
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RACQPhone 1300 130 595 |
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Queensland Police Service |
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North Burnett Police StationsBiggenden – 3 Edward Street Eidsvold – 17 Moreton Street Gayndah – 13 Pineapple Street Monto – 1 Lyell Street Mount Perry – Heusman Street Mundubbera – 22 Bouverie Street
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The Early Warning Network |
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Harden Up |
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Queensland Fire and Emergency Services |
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ABC Emergencywww.abc.net.au/news/emergency |
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Department of Agriculture and Fisheries |
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Emergency Management Australia |
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Ergon Energywww.ergon.com.au |
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Geoscience Australia |
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Lifeline Phone13 11 14 |
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Queensland Alert |
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Queensland Ambulance Service |
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Queensland HealthNorth Burnett HospitalsBiggenden – 57-67 Alice Street – 4127 6400 Eidsvold – Eidsvold-Theodore Road – 4165 7100 Gayndah – 69 Warton Street – 4161 3500 Monto – 35 Flinders Street – 4166 9300 Mount Perry – 150 Heusmann Street – 4156 3200 Mundubbera – 96 Leichhardt Street – 4165 5200 |
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Queensland Premier’s Disaster Recovery |
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Queensland Rural Fire Service |
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Red CrossPhone 1300 554 419 |
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RSPCAPhone 1300 363 736 |
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Volunteering QueenslandPhone 5443 8256 |
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Telstrawww.telstra.com.au |
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Register.Find.Reunite. |
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School Closures |
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State Emergency Servicewww.emergency.qld.gov.au/ses/ Biggenden – 3 Edward Street Eidsvold – Hodgkinson Street Gayndah – 8 Pineapple Street Monto – 27 Luthje Street Mount Perry – Railway Street Mundubbera – 22 Bouverie Street
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Useful Apps
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Triple Zero Kids Challenge |  |
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Self Recovery App | |
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RACQ Mobile Services App | |
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Policelink App | |
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The Early Warning Network | |
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Safety Alert Mate | |
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North Burnett Region Disaster Management Plan
The North Burnett Region Disaster Management Plan forms the basis and guidelines for the Prevention, Preparedness, Response and Recovery activities of the joint agencies within the North Burnett Region. The Plan is used when responding to a disaster that has impacted or has the potential to seriously impact upon the communities and infrastructure in the regional area.
Whilst as a community we may not be able to prevent disasters from occurring, we can prepare our community and enhance its resilience to the adverse impact of any threat. The Plan comprises two parts: a Main Plan with support plans for each of the six major towns in the North Burnett; and a Disaster Operating Manual comprising a number of Sub Plans and Operational Checklists.
Hard copies of the document are available to view at Council’s Customer Service Centres.
MAIN PLAN
•Main Plan
•Biggenden Disaster Support Group Plan
•Eidsvold Disaster Support Group Plan
•Gayndah Disaster Support Group Plan
•Monto Disaster Support Group Plan
•Mt Perry Disaster Support Group Plan
•Mundubbera Disaster Support Group Plan
DISASTER OPERATING MANUAL
•Sub Plan 1 – Business and Governance
•Sub Plan 2 – Activation and Coordination
•Sub Plan 3 – Community Disaster Education and Awareness
•Sub Plan 4 – Public Information and Warnings
•Sub Plan 5 – Evacuation and Evacuation Centre Management
•Sub Plan 6 – Public Health
•Sub Plan 7 – Resupply Plan
•Sub Plan 8 – Impact Assessment
•Sub Plan 9 – Recovery Plan
•Sub Plan 10 – Bushfire Management and Response
•Sub Plan 11 – Pandemic Management and Response
•Sub Plan 12 – Dam Failure
•Sub Plan 13 – Emergency Animal and Plant Disease
•Sub Plan 14 – Terrorism
•Risk Assessment
•Risk Register
DISASTER MANAGEMENT LINKS
•North Burnett Regional Council Disaster Management Plan 2016
•Flood Mitigation Study
•Get Ready North Burnett Guide
•Other Languages